Shipping & Returns

■ About Shipping and Dispatch
For items in stock, ships will be basically three days.
I will carry out the rest of the dispatch on Saturday and Sunday.
The visitor of whom a bank transfer is expected is that day till 3:00. After 3:00, it becomes treatment on the next day.

■ for shipping (excluding the island region of Okinawa and other detached Island area)
They are national uniform 525 yen. Moreover, it becomes mailing cost no charge by purchase of 2,625 yen or more including tax.
It becomes dispatch by Sagawa Express.
In some cases, it may delay the shipment, please. (Weather, turbulence in the case of transport)

■ Outside Japan we send goods through EMS
FEDEX and DHL are also available - we required client's account number and the shipping charges will be at their expense

■ Price payment
Credits can be either cash on delivery bank transfer.

■ Returned goods
When goods do not call for mind, it is within one week after arrival.
Please return after the addressing connection to our company.
However, the returned goods after use should withhold. Please give me return postage by a visitor's negative one.
The transfer commission for refund serves as a visitor burden.
I will ask about the mailing cost at the time of a goods report
In the case of inferior goods, please contact me immediately.
I send an excellent article after checking stock. Please return goods in an enclosed envelope.
Case [ paid ], refund turns into only goods price.
In deferred payment, I charge the mailing cost and del credere commission generated on the occasion of the dispatch from our shop.

Reference
Telephone number 019-648-7570（am10;00〜ｐｍ5;00）
MAIL  sales@williamwalles.jp
(When * ordering mail has arrived, please inform by reply that order contents are understood)